Terms of service

Effective Date: June 5, 2026

Welcome to Prithvi Organic. These Terms of Service ("Terms") govern your access to and use of prithviorganic.com(the "Website") and all products and services offered by Prithvi Organic.

By accessing or using our Website, placing an order, or creating an account, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree with these Terms, please do not use our Website.

1. Eligibility

By using this Website, you confirm that:

  • You are at least 18 years of age, or you are using the Website under the supervision of a parent or legal guardian.

  • You have the legal capacity to enter into a binding agreement.

  • All information provided by you is accurate, complete, and up to date.

2. Use of the Website

You agree to use our Website only for lawful purposes.

You must not:

  • Violate any applicable laws or regulations.

  • Use the Website for fraudulent purposes.

  • Attempt to gain unauthorized access to our systems.

  • Upload viruses, malware, or harmful software.

  • Interfere with the operation or security of the Website.

  • Copy, reproduce, or exploit any part of the Website without our written permission.

We reserve the right to suspend or terminate access if these Terms are violated.

3. User Accounts

You may choose to create an account to simplify future purchases.

You are responsible for:

  • Maintaining the confidentiality of your login credentials.

  • Ensuring the information in your account remains accurate.

  • All activities carried out using your account.

Please notify us immediately if you suspect unauthorized access to your account.

4. Products and Product Information

We strive to ensure that all product descriptions, images, nutritional information, and pricing are accurate.

However:

  • Product images are for illustrative purposes only.

  • Natural products may vary slightly in colour, texture, aroma, or appearance.

  • Minor variations do not constitute defects.

We reserve the right to correct any errors or inaccuracies without prior notice.

5. Pricing and Payments

  • All prices displayed on the Website are in Indian Rupees (₹).

  • Prices include applicable taxes unless otherwise stated.

  • Prices and promotional offers may change without prior notice.

  • Payment must be successfully completed before an order is processed.

We reserve the right to refuse or cancel any order in cases including, but not limited to:

  • Pricing errors

  • Payment failure

  • Suspected fraud

  • Product unavailability

If payment has already been received, any cancelled order will be refunded using the original payment method.

6. Shipping, Returns and Refunds

Orders are shipped according to our Shipping Policy.

Returns and refunds are governed by our Refund & Return Policy.

By placing an order, you agree to these policies.

7. Intellectual Property

All content on this Website, including but not limited to:

  • Logos

  • Brand names

  • Product photographs

  • Product descriptions

  • Graphics

  • Website design

  • Icons

  • Text

  • Videos

is the exclusive property of Prithvi Organic or its licensors and is protected under applicable intellectual property laws.

No content may be copied, reproduced, distributed, modified, or used for commercial purposes without our prior written consent.

8. Third-Party Links

Our Website may contain links to third-party websites for your convenience.

We do not control or endorse these websites and are not responsible for their content, products, services, or privacy practices.

Accessing third-party websites is at your own risk.

9. Disclaimer

Our products are made using natural ingredients and traditional methods.

The information provided on this Website is intended for general informational purposes only and should not be considered medical advice.

Our products are not intended to diagnose, treat, cure, or prevent any disease.

If you have a medical condition, dietary restriction, or allergy, please consult a qualified healthcare professional before consuming our products.

10. Limitation of Liability

To the maximum extent permitted by applicable law, Prithvi Organic shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from:

  • Your use or inability to use the Website.

  • Delays in delivery caused by third-party logistics providers.

  • Technical interruptions or website downtime.

  • Unauthorized access to your account resulting from your failure to safeguard your login credentials.

  • Any reliance placed on information available on the Website.

Our total liability for any claim relating to an order shall not exceed the amount paid by you for the product giving rise to the claim.

11. Privacy

Your use of our Website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

12. Governing Law and Jurisdiction

These Terms shall be governed by and interpreted in accordance with the laws of India.

Any dispute arising out of or relating to these Terms shall be subject to the exclusive jurisdiction of the competent courts located in Bhavnagar, Gujarat, India.

13. Changes to These Terms

We may update these Terms from time to time to reflect changes in our business practices or legal requirements.

The revised Terms will be posted on this page along with the updated Effective Date.

Continued use of the Website after such changes constitutes your acceptance of the updated Terms.

14. Contact Us

If you have any questions regarding these Terms of Service, please contact us.

Email: support@prithviorganic.com

Website: prithviorganic.com/pages/contact

Address: 707, 7th Floor ,Sri Shanti Heights, opp. Top 3 Cinema, B.A.D.A. Vikash Path, Bhavnagar, Gujarat 364002

Business Hours:

Monday to Saturday
10:00 AM – 6:00 PM (IST)